Project Management- Conduct market and location surveys to identify the best opportunities for the tea house.
- Develop a comprehensive business plan, including budget, costing, and financial forecasts.
- Manage vendor negotiations for equipment, interior design, and supplies.
- Coordinate with contractors and designers to ensure timely and cost-effective project completion.
- Obtain necessary licenses, permits, and regulatory approvals for the tea house.
Operational Planning- Develop standard operating procedures (SOPs) for all aspects of store operations.
- Design the menu in collaboration with chefs and tea experts to align with the tea house concept.
- Recruit, train, and onboard store staff, ensuring they meet quality and service standards.
- Implement inventory management systems to track supplies and minimize waste.
Daily Operations Management- Oversee the daily operations of the tea house, ensuring smooth and efficient functioning.
- Monitor sales performance, customer satisfaction, and employee productivity.
- Ensure compliance with health, safety, and hygiene standards.
- Address customer feedback and implement strategies for continuous improvement.
- Manage the store’s budget, including labor costs, supplies, and other operational expenses.
Performance Analysis and Reporting- Analyze market trends and competitor performance to adjust strategies as needed.
- Prepare and present regular reports on project progress, financial performance, and operational metrics.
- Recommend initiatives to increase profitability and brand visibility.
Qualifications and Requirements:- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years in F&B operations or project management, preferably with experience in setting up new outlets.
- Excellent communication skills, both written and spoken in English and Mandarin
- Strong project management and organizational skills
- Excellent communication and negotiation abilities.
- Proficiency in budgeting and financial analysis
- Knowledge of F&B industry regulations and standards
- Ability to lead and motivate a team
- Passion for the tea culture and F&B industry
- High attention to detail and problem-solving mindset
- Customer-oriented with a focus on quality service delivery
