Sales Admin (IMALLIS)

IMALLIS

JOB DESCRIPTION AND REQUIREMENT

About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to provide essential support to our sales team. You will play a key role in ensuring the smooth operation of our sales processes, from order processing to customer communication. If you thrive in a fast-paced environment and enjoy contributing to a team's success, this role is for you!

Responsibilities:

• Sales Order Processing:
• Receive and process sales orders accurately and efficiently.
• Verify customer information and order details.
• Input orders into the company's CRM or order management system.
• Track orders and ensure timely delivery.
• Customer Support:
• Respond to customer inquiries via phone, email, or chat.
• Provide information about products, pricing, and order status.
• Resolve customer issues and escalate complex problems to the appropriate team member.
• Administrative Support:
• Prepare sales reports and presentations.
• Maintain sales records and databases.
• Manage sales-related documentation, such as contracts and proposals.
• Assist with inventory management and tracking.
• Coordinate with other departments, such as shipping and accounting.

Qualifications:

• Experience:
• 1-2 years of experience in a sales support or administrative role
• Skills:
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM software (e.g., Salesforce, HubSpot) is a plus.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and prioritize effectively.

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Maternity leave
• Professional development

Schedule:

• Day shift
• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Performance bonus