Customer Service cum Admin Assistant

What you'll be doing • Processing new sales leads • Receiving and processing enquiries, Sales leads, Sales orders and manage order delivery timeliness. • Coordinate and track supply operations through effective communication with warehouse, transporters and customers. • Issuing sales transaction invoices and ensure invoice accuracy. • Maintaining accurate customer records and order information in our system • Assisting with the coordination of sales-related activities and events • Receiving and processing Sales orders and manage order delivery timeliness. • To handle day to day sales administration operation related to after sales service. • Maintain clear communication with clients to ensure satisfaction and resolve any inquiries or issues. • Ensuring smooth communication between the sales and operations departments • Assist in coordinating marketing campaigns or client outreach activities, such as preparing materials for exhibitions or organizing promotional events and customer engagements. • Provide administrative support, including managing correspondence, emails and entertain walk in customers What we're looking for • Minimum 5 years of experience in a sales administration or customer service role • Proficient in Microsoft Office suite, with strong skills in Excel. • Excellent communication and interpersonal skills, with the ability to provide exceptional customer service • Highly organized and detail-oriented, with the ability to multitask and meet deadlines • A team player with a positive attitude and a willingness to learn • Neatly presented and professional • Reliably commute or planning to relocate to Perai Jaya, Seberang Prai Penang before starting work