BARTENDER

Effectively carry out credit card and cash transactions and balance cash drawer after each shift Familiarize oneself with policies of responsible alcohol service and the legal parameters of the sale and service of alcohol Retain requisite knowledge about the menu; drinks offered; ingredients of food products; knowledge about answering queries, recommendations to be offered to customers, etc. Assist with opening and closing procedures, which include setting up the bar, restocking supply inventory, taking down/clean, and organizing the work area, and assisting kitchen staff in bringing out customers’ food orders quickly Be on the lookout for customer satisfaction and address customer issues/complaints in a timely and professional fashion Upsell additional food and beverage items to increase check averages and enhance customer experiences Attend training sessions and staff meetings to be current on company policies, new menu items, and service standards Be involved in inventory management by tracking and using reports for shortages/differences Coordinate with other members of the bar staff so that efficient service is provided to the customers during peak hours and special events Design and propose drinks specials or promotions to attract customers and boost sales Render outstanding customer service by anticipating the needs of every patron and acting on it in a very proactive way Maintain a professional attitude and demeanor at all times, even in very stressful situations Follow the policy and procedure for safety, sanitation, and customer service standards of the company Assist with set up and break down on special event spaces or banquet rooms when needed