OPERATION MANAGER
RM 6,000 - RM 7,999 / Per Mon
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• Develop and implement operational policies and procedures for efficient operations. • Enhance systems, processes, and best practices. • Manage day-to-day operations, overseeing the operations team and department. • Ensure organizational processes comply with legal regulations and standards. • Uphold health and safety guidelines and enforce compliance. • Monitor employee and team performance, offering coaching, training, and feedback for improvement. • Handle budgets, forecasting, and resource allocation to meet strategic goals. • Collaborate cross-departmentally to align operations with organizational objectives. • Cultivate and maintain relationships with vendors and suppliers. • Negotiate contracts for favorable pricing with suppliers and vendors. • Optimize business travel processes, secure corporate rates, automate expense reports, and ensure compliance. • Enhance customer service quality and satisfaction. • Analyze data to identify process improvement opportunities and cost savings. • Manage supply chain processes, including inventory, production, sales, and sourcing. • Optimize workflows and processes for efficiency and cost-effectiveness. • Oversee staffing plans, recruitment, and training. • Report on operational efficiency and quality standards. • Foster innovation and productivity through effective communication. • Stay updated on industry trends and best practices. • Integrate new technologies and business processes as needed.
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