IT Business Analyst

Job Summary • Responsible for identifying and documenting requirement and analyzing requirements from a business perspective. • To define current and future operational scenarios (processes, models, use cases) and work with users and technical designers to ensure proper translation of business requirements to IT solution requirements. • Solution oriented, able to grasp client’s business processes, functional, technical and operational requirements, and identify gaps, conflict in business requirements and present viable/optimum solutions. • Perform or supervise quality assurance activities to ensure applications built according to quality standards. • Perform impact analysis due to change requests, enhancements or re-work. Job Description • Identify/Analyse/Document business requirements. • Evaluate requirements for business value and whether it could be implemented. • Conduct walkthrough of requirements and preparation of documentation for user sign offs. • Assist and guide user in prioritizing the requirements. • Work with technical designers to ensure business requirement is addressed in the design. • Review high level and detailed tests plans/test cases for system integrated testing and user acceptance testing • Provide support for UAT • Train business users • Evaluate analytical and documentation tools. • Analyze and perform evaluation on defect raised by user to further advice. • Involvement in Business Process Re-engineering so that future operational scenarios and work required by users are properly translated into IT solutions. • Work with users to transform biz operations due to IT systems implementation. • Work with users to ensure smooth deployment of new systems. • Ability to work in a fast paced, team-oriented environment with minimum direction and management oversight. Skillsets • Must Have o Able to produce all necessary documentation on time o Able to work under minimal supervision o Have good communication skills o Sense of urgency o Able to work long hours if needed • Nice To Have o Experiences in Insurance industry, particularly in customer experiences projects o Have some basic programming knowledge Qualification • Minimum 3-5 year experiences in business analyst position • Preferably with experiences in insurance industry • Experience in software engineering and SQL would be an added advantage