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1. Tea Preparation and Serving
- Prepare and serve tea-based beverages (hot and cold) according to standard recipes and presentation guidelines.
- Maintain high-quality standards in all tea-making processes.
- Customize beverages based on customer preferences, such as sweetness level, additional toppings, or milk options.
2. Customer Service
- Greet customers warmly and take their orders efficiently.
- Provide recommendations to customers regarding menu items.
- Handle customer inquiries and resolve complaints professionally.
3. Inventory and Stock Management
- Ensure all tea ingredients, toppings, and supplies are adequately stocked.
- Perform daily checks on inventory levels and report shortages to the Store Manager.
- Assist in receiving and organizing stock deliveries.
4. Cleanliness and Hygiene
- Maintain cleanliness and organization of the tea station and store at all times.
- Adhere to health and safety regulations, ensuring all equipment is sanitized regularly.
- Follow proper waste disposal and recycling procedures.
5. Cash Handling and Point of Sale (POS) Operations
- Operate the cash register and handle transactions accurately.
- Process payments through cash, cards, or digital payment methods.
- Ensure the cash drawer is balanced at the end of each shift.
6. Team Collaboration
- Work collaboratively with other team members to ensure smooth operations.
- Assist in training new staff when required.
- Participate in team meetings and provide feedback to improve processes.
Job Types: Full-time, Permanent, Contract
Contract length: 6 months
Pay: RM1,600.00 - RM2,300.00 per month
Benefits:
- Professional development
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
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