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Technical Assistant Network Management Centre and Helpdesk

Salary undisclosed

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Requirements

  • Minimum Diploma in Information Technology/ Telecommunication or Electronic Engineering or any related field
  • FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided.
  • Willing to work in Cyberjaya
  • Willing to work on shift (3 cycle rotation)

Responsibility

  • To plan and monitor tasks for subordinate and intervene in cases of deviations.
  • To monitor network status, analyze all alarms accordingly and escalates to the respective teams when necessary.
  • To supervise the subordinates in informing technicians to check on problems reported by the customers and inform the customers accordingly.
  • To supervise and check for accuracy of documentation of all communications occurred, preparation of documents for breakdowns and the opening of dockets.

Benefits

  • Health Insurance
  • Panel Clinics
  • Opportunity to work with GLC team

Additional Benefits

  • EPF / SOCSO / PCB
  • Medical and Hospitalization Leave
  • Training Provided
  • Annual Leave
  • Overtime Pay

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Health insurance

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • Will you consider contract employment? 6-12 months duration.
  • Are you willing to work on shift work hour?
  • Are you willing to work in ln Sultan Hishamuddin, KL?

Education:

  • Diploma/Advanced Diploma (Preferred)