Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Level 1

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Requirements

  • Diploma in IT or related technical field.
  • Preferably with at least 1 years’ experience in the call center industry, a similar role is an advantage.
  • High customer and service orientation.
  • Well-developed communication and analytical skills.
  • Good knowledge of operating systems and relevant hard- or software.
  • Good problem-solving skills and focus on quality.
  • Serenity in challenging situations.

Responsibility

  • Respond to incoming calls/chats/email promptly and professionally and initiate outbound calls when required.
  • Furnish precise and timely information to address customer inquiries effectively.
  • Efficiently resolve customer problems, complaints, or requests in a satisfactory manner.
  • Escalate intricate issues or complaints to higher-level support or supervisors as needed.
  • Develop and retain a profound understanding of the company's products, services, and policies.
  • Aid customers in product usage and troubleshoot any related issues.
  • Accurately document customer interactions in the company's database or CRM system.
  • Uphold high-quality service standards to ensure and enhance customer satisfaction.
  • Actively engage in continuous improvement, enhancing knowledge and skills through ongoing training and feedback mechanisms.

Benefits

Remuneration package:

  • Basic: Up to RM5000
  • Language allowance: RM300 (If any applicable)
  • Attendance allowance: RM100
  • KPI allowance: RM500

*Note: Basic salary will be determined based on the candidate's years of relevant experience, skill set, and performance during the interview process.

  • Annual salary increment & performance bonus
  • Medical & hospitalization covered
  • EPF, SOCSO and EIS covered
  • External training will be provided and potential career progression opportunities

Working hours:

  • 9:00 AM – 6:00 PM
  • Monday – Friday
  • Off day: Weekend, KL & National Public Holiday

Working location:

  • Menara Tokio Marine Life, No 189 Jalan Tun Razak, 50400 Kuala Lumpur.
  • Nearby Ampang Park MRT2 / LRT station (within 5-minute walking distance)

Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • 5 Working Days

Job Type: Full-time

Pay: Up to RM5,000.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Application Question(s):

  • Are you available to join on February?

Experience:

  • Technical Support: 1 year (Preferred)
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