Product Manager, People Systems

Our people are foundational to our strategy– they are not ‘resources’ that we leverage! Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be the best that they can be and drive exceptional ResMed success.

Job Description Summary

As the Product Manager for People Systems, you will play a pivotal role in shaping and managing the HR systems that drive efficiency, innovation, and excellence in the People function and along the Hire to Retire process. You will champion user-centric design and partner with cross-functional teams - including HR, IT, and external vendors - to ensure these systems align with business needs, deliver a seamless user experience, and support the organization’s strategic goals.

The Product Manager will lead efforts to optimize end-to-end processes by identifying opportunities for improvement and leveraging technology solutions to enhance workflows and employee experiences. Staying informed on HR technology trends, including advancements in AI, the Product Manager will proactively recommend use cases to improve existing solutions or introduce new tools when necessary.

This role will be responsible for collaborating closely with Centres of Excellence (CoEs) and stakeholders across the business to uncover gaps, drive meaningful improvements, and continuously enhance day-to-day HR technology.

The Product Manager will foster transparency and alignment across the People team by sharing regular updates, insights, and trends while encouraging collaboration and feedback. As a leader within the Agile Scrum team, the Product Manager will guide and enable their squad to deliver impactful, user-centred solutions that are data-driven and forward-thinking.

Let’s talk about Responsibilities

Strategy and Roadmap Development

• Define and articulate the product vision and strategic direction for current and future People systems, ensuring alignment with both HR and broader business objectives. This includes identifying opportunities to leverage technology to drive transformation in HR processes, improve operational efficiency, and enhance employee experience.
• Collaborate with key stakeholders across HR, IT, and the broader organization to gather insights, assess needs, and ensure that technology solutions support evolving business priorities and goals.
• Develop, manage, and continuously refine a comprehensive multi-year roadmap that prioritizes HR system optimizations, enhancements, and new implementations, balancing short-term needs with long-term strategic goals.

System Discovery, Management, and Optimization

• Drive end-to-end process improvement by identifying inefficiencies, evaluating system capabilities, and recommending HR technology solutions that enhance effectiveness and streamline workflows.
• Ideate, design and validate by conducting research and analysis to identify opportunities, design innovative HR technology solutions, and validate their effectiveness through testing and feedback.
• Oversee the configuration, optimization, and maintenance of core HR systems (e.g. HRIS, ATS, LMS, and other relevant platforms), including feature releases.
• Continuously evaluate system performance and identify opportunities for improvement, automation, and innovation.

Stakeholder Collaboration

• Partner with HR leaders, IT, and other stakeholders to gather business requirements and translate them into actionable HR technology solutions that align with organizational priorities.
• Serve as the primary liaison facilitating clear communication and ensuring alignment between HR and technology teams, driving effective collaboration across all phases of system development and implementation.
• Lead communication and change management efforts by ensuring transparent communication regarding system updates, enhancements, and releases, while fostering alignment and engagement across stakeholders.

Vendor Management

• Manage and cultivate strong relationships with external vendors and consultants, overseeing contract negotiations, service level agreements (SLAs), and performance reviews to ensure value delivery and alignment with organizational goals.
• Monitor vendor performance and assess service quality to ensure that all agreements meet expectations and contribute to the optimization of People systems.
• Collaborate with vendors to address any issues, ensure timely resolutions, and explore opportunities for enhancing system functionality or cost efficiency.

• Oversee the People Systems budget, ensuring effective allocation of resource and forecasting future needs to support ongoing system enhancements and implementations.

Compliance and Data Security

• Ensure all HR systems adhere to relevant regulations, data privacy standards (such as GDPR, CCPA), and internal company policies, safeguarding employee data and maintaining trust.
• Work closely with the compliance and legal teams to stay informed on evolving regulatory requirements, implementing necessary changes to systems to ensure ongoing compliance.
• Continuously monitor for potential risks related to data security, privacy, and compliance, proactively identifying vulnerabilities and implementing mitigation strategies.
• Participate in audits and reviews of People systems to ensure data security protocols are in place and properly followed.
• Partner with People Systems Tribe to develop and maintain comprehensive system documentation, including security protocols, compliance standards, and data handling practices, ensuring that all processes are up-to-date and easily accessible for audits and internal reviews.

Let’s talk about Qualifications and Experience

Required:

• Bachelor’s degree in human resources, Information Systems, Business Administration, or a related field
• Proven experience in product or project management, ideally with a focus on HR systems
• Agile methodology experience or certification
• Excellent communication and stakeholder management skills
• Strong analytical skills and the ability to interpret data to drive decisions
• Willingness to be part of a global team

Preferred:

• Experience working in a supporting function, e.g. HR
• Experience with the implementation of enterprise systems, ideally in-depth knowledge of HRIS platforms and related technologies (e.g., Workday, SAP SuccessFactors, Oracle HCM, etc.)
• Experience working with vendors
• Experience with Jira
• Experience with AI and HR use cases
• Experience in human centric process, experience and service design
• Change Management certification or experience
• Familiarity with data security and compliance requirements in enterprise systems

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.