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Welcome Host

RM 4,000 - RM 4,999 / Per Mon

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Job description 1. Front Desk Operations Manage boutique calls, directing them to the appropriate team members promptly. Assign client emails to Sales Associates (SAs) based on client needs and preferences. Respond to appointment requests and manage scheduling for walk-ins and planned visits. Track daily client email assignments and boutique traffic data. 2. Customer Experience Provide exceptional customer service as the first point of contact. Welcome clients, connect them with retail staff, and ensure comfort with refreshments and materials. Maintain the reception area and capture new client data in the CRM system. 3. Administrative Support Coordinate and update client appointments and retail team schedules. Support the Boutique Manager with roster planning. Monitor welcome materials inventory and ensure timely replenishment.