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Floor Manager

Salary undisclosed

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Key Responsibilities of a Retail Operations Manager Overseeing daily store operations and ensuring that customer service standards are consistently met

  • Recruiting, training, and managing retail staff, including conducting performance appraisals and providing professional development opportunities
  • Managing inventory levels and supply chain logistics to optimize stock availability and minimize losses
  • Developing and implementing operational policies and procedures to improve efficiency and ensure store compliance with company standards and regulations
  • Analyzing sales figures, market trends, and financial reports to inform strategic planning and decision-making
  • Setting and monitoring sales targets, as well as planning and executing strategies to achieve them
  • Maintaining the store's budget, controlling expenses, and planning cost-effective operations without compromising quality
  • Collaborating with marketing teams to execute promotional campaigns and events that drive footfall and increase customer engagement
  • Ensuring the store's layout is optimized for a positive customer experience and efficient workflow
  • Addressing customer complaints and issues promptly, ensuring a high level of customer satisfaction
  • Coordinating with HR to ensure staff compliance with health and safety regulations
  • Staying abreast of new industry technologies, retail trends, and best practices to continuously improve store operations

Job Type: Full-time

Pay: RM2,157.60 - RM4,500.00 per month

Schedule:

  • Fixed shift