Assistant Supervisor (Floor F&B)

Full Time, onsite
Peaches & Cream
Kuala Lumpur, Malaysia

Salary undisclosed

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Location: Peaches & Cream, Ampwalk Jalan Ampang, Kuala Lumpur. (Pork Free)

An assistant supervisor serves as a department's second in command, supporting the primary supervisor with day-to-day management and administrative functions. Maintain a positive and professional approach with co-workers and customers.

Requirements

At least 1 years experience as Assistant Supervisor in F&B industry.
Looking for Malaysian only.
Experienced in supervisor role.
Familiarity with F&B outlet operations and food safety protocols.
Ability to work efficiently under pressure in a fast-paced environment.
Good communication and team collaboration skills.
Hospitality qualifications or relevant training are an advantage.
Willingness to work flexible hours, including weekends and public holidays.

Responsibility

Ensures that goals and targets set for the restaurant are achieved through proper adherence to operational standards and policies.
Checks and monitors level of stocks available for the restaurant to use and efficiently forecasts usage and request of such items.
Supervise and direct the conduct of processes involved to efficiently undertake food service and outlet maintenance.
Monitor, direct and render support to efficiently manage the traffic of dining customers with the least complaints as possible.
Ensures to provide the Floor Manager all pertinent operational data in order to aid Floor Manager in analyzing status of and performance of the restaurant.
Proposes and implement approved strategies to designed to improve operation and increase revenues of the restaurant.
Ensure that service standards are met, and service sequence of the restaurant is followed.
Assist in validating operational reports and data prior to submission to the Floor Manager.
Conducts and facilitates restaurant briefings in the absence of the Floor Manager.
Ensure that cashiering and POS transactions are carried out with integrity and preciseness.
Monitor, check, control, analyse supplies consumptions and properly seeks approval of the floor manager for replenishment of these items.
Coordinates with respective department representative to facilitate supplies requisition.
Participates in the conduct of month end inventory checking.
Assist in defining and setting performance standards and provide inputs for evaluation performance.
Provides recommendation in staff movement such as but not limited to promotions, transfers, terminations and the like.
Ensure that schedules are properly planned, taking in consideration of the critical hours and days of operations.
Promotes and ensures adherence of all team members to the Company’s code of discipline.
Ensure that all memorandum and information published by the management are properly cascaded to the team members.
Properly handle and take appropriate and prompt actions on guest request and complaints and ensure to escalate such matter to the Floor Manager when necessary.
Properly observes procedures on handling lost and found items.
Observed measures for ensuring safety, security and sanitation within area of responsibility.
Clarify feedback, relay, coordinate and respond promptly and accordingly.
Observed, apply, coordinate and cooperate in the implementation of Health, Safety and Sanitation related programs and exercise.
Any other duties as may be assigned by the Management from time to time.