Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
A

Inbound Customer Service - Subang Hi-tech Industrial Park

RM 2,300 - RM 2,500 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Location: Office is based in Batu 3, Shah Alam

Working hours: Able to work shift till 10 pm, including weekends & public holidays

Working days: 5 days

Salary: RM1800 - RM2000 + Transport allowance + Shift allowance + Incentive Plan

Employment Status: 1 year contract (Renewable)

Requirement:

  • Minimum Diploma
  • Good spoken English
  • Must be willing to work on shift hours
  • Possess own transport

Job Description:

  • Answer incoming calls in a timely manner from Partners.
  • Resolving Partner’s challenges and issue escalations effectively. Manage and resolve cases during the first call (First Call Resolution).
  • Beyond First Call Resolution cases, escalate them to technical level 2 or back-end support level 2 via email and/or escalation system, and follow up thereafter until closure.
  • Reviewing open cases from the Incident Management system and resolve them within the service level agreement (SLA).
  • Attending to cases escalated by Partners through web portal and resolve them within SLA.
  • Log case in tool provided by Company on calls and email attended to track productivities

Job Type: Contract
Contract length: 12 months

Pay: RM2,300.00 - RM2,500.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Able to work shift till 10 pm, including weekends & public holidays

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Contact centre: 1 year (Preferred)
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