Supervisor

Company Overview + attract summary :

Mameen Group Sdn Bhd also known as Mameen Celup Tepung brand is a vibrant and popular restaurant located in Shah Alam, Malaysia, renowned for its delicious and authentic celup tepung (fried batter-dipped food) offerings. Established with the mission to bring traditional Malaysian street food to a wider audience, Mameen Celup Tepung has quickly become a go-to destination for food enthusiasts seeking an unforgettable dining experience. Now, we are currently looking for a Supervisor to join us!

Responsibilities :

• Ensure the smooth running of the restaurant by supervising staff, managing customer service, and ensuring all processes are followed.
• Supervise, train, and motivate restaurant staff, ensuring they provide excellent service to customers.
• Ensure that all customers have a positive dining experience by addressing complaints or concerns quickly and professionally.
• Ensure that the restaurant complies with health and safety regulations. Maintain cleanliness, safety standards, and ensure that the kitchen and dining areas are sanitized.
• Handle any issues that arise during service, including customer complaints, staff concerns, or supply shortages, and ensure problems are resolved promptly.

Requirements :

• Candidates must have at least a minimum of 2-3 years of experience in a supervisory or managerial role within the restaurant or hospitality industry.
• Strong leadership skills with the ability to motivate, train, and manage a team to deliver excellent customer service.
• Exceptional interpersonal and communication skills to handle customer inquiries, complaints, and ensure a positive dining experience.
• Solid understanding of restaurant operations, including food service, inventory management, and adherence to health and safety regulations.
• Excellent organizational abilities to manage daily restaurant operations, prioritize tasks, and handle scheduling efficiently.
• Ability to work well in a team environment.

Employee Benefits :

• EPF (KWSP), SOCSO (PERKESO) provided.
• Mobile Allowance.
• Attendance Allowance.
• Transportation Allowance.
• Meal Provided.
• Birthday Retreat.
• Company Trip.
• Yearly Bonus.
• Training provided.
• Career opportunity for professional growth and development.
• Collaborative and creative work environment.

Please submit your resume, portfolio, and a brief cover letter explaining why you’d be a great fit for the role to [email protected] email and or contact us at 011-11616281.

Job Types: Full-time, Permanent

Pay: From RM1,800.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Experience:

• Restaurant management: 1 year (Required)