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Customer Service Representative
Salary undisclosed
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Job Highlights
- Attractive employee benefits & incentive plan
- Outstanding career growth & development opportunities
Job Description
Responsibilities:-
- Conduct customer satisfaction survey & assist in preparing report
- Follow up, liase with customer & maintain good relationship with customer.
- Handle Customers Enquiries and Complaints such as: Phone & Messaging and Email.
- To process e-commerce online order.
- Receive customer at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Answer, screen and forward incoming phone calls.
- All other ad hoc duties as and when required
Requirements:-
- Fresh graduates are encourage to apply
- Ability to work independently
- Self-motivated, fast learner, dynamic and good attendance.
- Able to start work immediately / knowledge on E-commerce would be added advantage.
- Required language(s): Mandarin, English, Bahasa Malaysia (3 Language)
- Basic understanding of good customer service
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
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