Solution Licensing Specialist

What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: As a Solution Licensing Specialist, you are responsible for managing and overseeing the licensing agreements between Access and its customers. Your role is to ensure that the appropriate licenses checks are completed for the software being used, and that all contractual requirements are aligned the licence held. The Solution Licensing Specialist is also responsible driving sales qualified leads for the Commercial Managers to validate and progress as compliance sales opportunities, responding to request to change requests, all queries relating to Direct Compliance queries, capacity orders, non-accretive revenue related contract changes, audit scheduling and customer data cleansing tasks. Solution Licensing Specialists must also have a strong attention to detail and organizational skills. They are responsible for many customer interactions and key component to driving the success of the compliance pipeline, providing functional efficiencies and first-class customer interactions for capacity bookings. This requires a high level of precision and accuracy to prevent revenue leakage and unnecessary customer dissatisfaction when incorrect excess use claims are made. Overall, the role of a Solution Licensing Specialist is critical in ensuring that our customers have the correct licence thresholds in place to use Access’ solutions in a compliant manner. They play a vital role in protecting the intellectual property of Access and the missed revenue associated to non-compliant use of Access’s IP. Day-to-day, you will: Key responsibilities for the Solution Licensing Specialist are listed below: • Direct Compliance Queries. • Licence Change Requests - Initial Review, Opportunity Creation and Initial Notice. • Non-Revenue Related Contract Variations. • Submission of paperwork for Capacity Sales for Signature. • Data Review and Creation of Opportunities/Sales Qualified Leads (“SQL”). • Creation of Bundles for Commercial Managers for events of Insolvency. • TrueSight Opportunity Validation. • Contract data cleansing (Contract & Billing). • Additional support as when required. Your skills and experiences might also include: • Have enthusiasm in busy periods and ability to ‘step up’/work in a team. • Strong attention to detail. • Intermediate Excel and Microsoft Office skills. • Proficiency in English – verbal and written. Communication is a key in this role. • Strong work ethic. • Confident and pro-active with a positive and enthusiastic attitude – taking ownership and effectively prioritize own workload. • Some experience using Salesforce / similar system. • Critical thinking with the ability to analyse data and identify the root cause of issues What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.