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Service Engineer

Salary undisclosed

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JOB DESCRIPTION: SERVICE ENGINEER


Responsibilities:-


  • Provide troubleshooting and diagnostics, repair, problem-solving and applications support whenever it's required
  • Conduct customer training on equipment operation and maintenance whenever it is needed.
  • Achieve a high customer satisfaction level through strong after-sales customer management and support.
  • Maintain good customer relationship and be a Trusted Service Advisor to customer
  • Prepare service reports and provide feedback on technical issues in regard to equipment performance to customers
  • Perform preventive or corrective maintenance contract task for Karcher Professional Range Machines

Requirements:-


  • Possess a minimum diploma / degree in mechanical / electrical engineering or a related field.
  • Min. 3–5 years of working experience in servicing and maintenance of machinery. Experience in handling cleaning equipment and machines will be an advantage.
  • Excellent mechanical and electrical aptitude.
  • Great communications and interpersonal skills.
  • Able to interact well with customers for troubleshooting.
  • Positive working attitude and ability to work as a team.
  • Possess a good command of Bahasa Malaysia & English.