Clinic Assistant

Key Responsibilities:

• Greet and assist patients with registration and appointment scheduling.
• Manage incoming calls and inquiries in a professional manner.
• Maintain patient records and ensure confidentiality of sensitive information.
• Assist the medical team with basic clinical tasks, such as preparing examination rooms and ensuring cleanliness.
• Handle billing, payments, and insurance documentation.
• Coordinate with suppliers to manage stock levels of clinic supplies.
• Provide emotional support and reassurance to patients when needed.

Qualifications:

• Minimum SPM ; additional healthcare or administrative qualifications are a plus.
• Previous experience in a healthcare or customer service role preferred.
• Proficiency in [relevant language(s)] and basic computer skills (MS Office, clinic management software).
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.