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PART-TIME for CUSTOMER SERVICE / ATTRACTION CREW (KL GATEWAY MALL)

Salary undisclosed

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Customer Service Representative - Model Builder (Attractions Crew) at KL Gateway Mall

Location: KL Gateway Mall
Working Days: Monday – Sunday (Shift basis)
Job Type: Full Time/Part Time

Job Responsibility

  • This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.

Customer Service

  • Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
  • Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
  • Handle visitor inquiries, feedback, and complaints professionally and efficiently.

Workshop and Education

  • Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
  • Collaborate with the educational team to ensure content aligns with the company educational goals.

Bricks/Sculpture Maintenance

  • Perform routine cleaning of sculptures as required.
  • Assist in maintenance work for sculptures that requires minor maintenance.

Program and Event

  • Assist in the coordination and delivery of special events and programs at the centre.
  • Use effective communication to inform guests of event schedules and activity details.

Safety and Administration

  • Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
  • Prepare and carry out daily opening and closing of the centre.

Job Requirements

  • SPM/STPM, Diploma, Bachelor’s Degree
  • Good in BM and English language
  • Ability to engage with visitors of all ages and backgrounds.
  • Strong attention to detail and safety awareness.
  • Physical ability to stand for long periods, walk, and assist guests with physical activities.
  • Flexibility to work on weekends, holidays, and during special events.

(Drop your resume at [email protected] or WhatsApp to +6013.2022.260/+603.5569.9566)

Job Type: Part-time

Pay: RM10.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Application Question(s):

  • Based on our salary range and minimum experience requirement, what is your expected salary (RM)?

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Required)