PART-TIME for CUSTOMER SERVICE / ATTRACTION CREW (KL GATEWAY MALL)
Salary undisclosed
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Customer Service Representative - Model Builder (Attractions Crew) at KL Gateway Mall
Location: KL Gateway Mall
Working Days: Monday – Sunday (Shift basis)
Job Type: Full Time/Part Time
Job Responsibility
- This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.
Customer Service
- Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
- Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
- Handle visitor inquiries, feedback, and complaints professionally and efficiently.
Workshop and Education
- Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
- Collaborate with the educational team to ensure content aligns with the company educational goals.
Bricks/Sculpture Maintenance
- Perform routine cleaning of sculptures as required.
- Assist in maintenance work for sculptures that requires minor maintenance.
Program and Event
- Assist in the coordination and delivery of special events and programs at the centre.
- Use effective communication to inform guests of event schedules and activity details.
Safety and Administration
- Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
- Prepare and carry out daily opening and closing of the centre.
Job Requirements
- SPM/STPM, Diploma, Bachelor’s Degree
- Good in BM and English language
- Ability to engage with visitors of all ages and backgrounds.
- Strong attention to detail and safety awareness.
- Physical ability to stand for long periods, walk, and assist guests with physical activities.
- Flexibility to work on weekends, holidays, and during special events.
(Drop your resume at [email protected] or WhatsApp to +6013.2022.260/+603.5569.9566)
Job Type: Part-time
Pay: RM10.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Maternity leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Application Question(s):
- Based on our salary range and minimum experience requirement, what is your expected salary (RM)?
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
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