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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Care Executive - Order processing

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Company background : Electrical Multinational Company (MNC) that providing energy and automation digital solutions.

Job Description :

  • First level general support pre-sales and post-sales, telephone, email and digital platforms to SE customers and partners
  • Responsible for answering incoming telephone calls, chat, e-mails, web based tickets and prioritizing customer's support needs
  • Managing transactional orders backlog in ensuring timely deliveries as per customers' requested delivery dates
  • Proactively liaise and coordinate with procurement and delivery team on logistic arrangement and close monitoring on customer order delivery
  • Escalation management in liaising with Procurement, Logistics, Technical Support and Commercial Team in resolving customers order and delivery complaints
  • Support and resolve customer logistic product quality/returns and commercial issues
  • Supporting customer through the purchase and supply process
  • Proactively follow up on all commitments and customer details
  • Strong Collaboration with Marketing on new product launches
  • Ongoing proactive research and learning about new products, technologies and applications
  • Improve Customer Satisfaction by providing a high quality professional Primary Support to customers
  • Lead transformation initiatives such as process simplification and improvement on Customer Service Support process
  • Carry out other related tasks assigned in order to support the team and other department to achieve company's objectives

Requirements :

  • Diploma/Degree in any specialization.
  • Knowledge in SAP highly preferred.
  • 2 years above experiences in Customer Service/Order processing.
  • Strong verbal and written communication skills are required.
  • Ability to multi task (logging queries while speaking with customers).
  • Flexible and having the ability to learn quickly.

Benefits : Leaves, Fixed allowance, Bonus, Hybrid working, etc.

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary

Application Question(s):

  • What is your expected salary?
  • How long is your notice period?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer support: 2 years (Preferred)
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