Operation Specialist
RM 4,000 - RM 5,000 / Per Mon
Original
Simplified
- Manage daily operations, ensuring efficient and effective processes.
- Responsible for receiving customer order information and following up on the order processing progress to ensure timely delivery.
- Verify order data to ensure accuracy, and handle any issues that arise during order process.
- Maintain good communication with customers, attend to inquiries, and manage customer relationship.
- Seamlessly connect with platforms or other business systems through customer service system, updating order statuses in real-time to improve work efficiency.
- Handle daily business sales orders, review, manage, and analyse order information, and coordinate with departments to ensure timely delivery.
- Provide pre-sales, in-sales, and after-sales customer service, including order status inquiries, communication of out-of-stock issues, and any other sales related issues.
- Relevant experience in administration, human resources, customer service, etc.
- Enthusiastic and proactive, good at listening and possess strong communication skills.
- Highly efficient in daily operations, able to solve problems quickly and driven in work progress.
- Competitive salary.
- Opportunities for professional growth and advancement.
- A collaborative and innovative work environment.
Involvement in a range of interesting projects and products
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