FRONT OFFICE SUPERVISOR

Oversee the daily operations of the front desk and ensure that our guests receive outstanding service from check-in to check-out. providing guidance and support to ensure that all tasks are completed efficiently and effectively. Key Responsibilities: - Supervise front desk staff and ensure that all tasks are completed in a timely manner. - Oversee the check-in and check-out process, ensuring accuracy and efficiency. - Respond to guest inquiries, requests, and complaints in a professional and courteous manner. - Ensure that all front desk operations comply with company policies and procedures. - Handle cash transactions and maintain accurate records of all transactions. - Coordinate with other departments to ensure that guest needs are met promptly. - Assist with administrative tasks, such as maintaining guest records and preparing reports. Qualifications: - Previous experience in a front office role, preferably in a hospitality setting. - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office and hotel management software. - Ability to work a flexible schedule, including weekends and holidays. - A positive attitude and a passion for delivering exceptional customer