Customer Support Officer - Ocean Export
Salary undisclosed
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Job Tasks Enter data according to the Export Standard Operating Procedure. Create Quick Booking according to the Booking confirmation in Cargo Wise system. Register Consol and proceed with issuance of Shippers instruction. Respond to queries for information and access relevant files. Check completed work for accuracy and proactively communicate with stakeholders via email. Maintain sensitive customer or company information confidential. What You’ll Need to Succeed Diploma/Degree holder. Fresh graduates are encouraged to apply. 1-2 years export experience in Freight Forwarding and Shipping industry; with proven data entry working experience. No experience can consider applying too. Familiar with MS Office. Excellent communication skills in English and Mandarin (spoken and written) to support China, Hong Kong and Taiwan markets. Proactive mindset and attention to detail.
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