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Asisstant Support Staff

RM 1,500 - RM 1,999 / Per Mon

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- Respond to customer questions about various skincare products, including ingredients, usage instructions, and benefits. - Process returns and exchanges, initiate refunds, and ensure customers are satisfied with their resolution - Assist customers with placing orders, tracking shipments, and resolving any issues related to delivery or payment. - Address customer complaints or concerns regarding product effectiveness, allergic reactions, or dissatisfaction with service. - Engage with customers on social media platforms to address queries, share skincare tips, and promote brand awareness. - Offer skincare tips, routines, and recommendations based on customer needs and skin type. - Inform customers about current promotions, discounts, or new product launches.