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Claims Officer / Executive

  • Full Time, onsite
  • Integrated Health Plans (Malaysia) Sdn. Bhd.
  • Johor Bahru, Malaysia
RM 2,000 - RM 3,000 / Per Mon

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Responsibilities:

  • Review, assess and approve medical claims accurately within the agreed targeted service turnaround time and respective client/insurer claims adjudication guidelines & practices
  • Keying in of claim information into the system
  • Attend to claims investigation and provide findings/chronological updates
  • Timely follow-up & follow-up on pending cases for proper closure
  • Handle enquiries from internal and external parties within the agreed targeted turnaround time
  • Provide admin support to the claim team
  • Generation of payment report
  • Perform any ad-hoc task/assignment as required

Requirements:

  • Good communication, interpersonal and customer engagement skills
  • Good command of English (written and spoken)
  • Proficient in MS Office and have good IT knowledge
  • Initiative, Responsive, Responsible and Disciplined
  • Service-oriented, good team player and able to multi-task
  • Meticulous with keen attention to details
  • Entry level are welcome to apply
  • Claims processing experience/knowledge is an advantage

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Flexible schedule
  • Maternity leave

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Application Question(s):

  • What is your expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Expected Start Date: 09/01/2025