Service Crew
Job Responsibilities for Service Crew at Yakiniku GREAT As a Service Crew member at Yakiniku GREAT, you will play a vital role in creating a premium dining experience for our guests. Your key responsibilities include: 1. Guest Experience • Greet guests warmly upon arrival and ensure they feel welcomed. • Guide guests through the menu, explaining premium ingredients like A5 Japanese Kuroge Wagyu and offering recommendations. • Take accurate food and beverage orders, noting any dietary preferences or special requests. • Serve food and drinks promptly, ensuring exceptional presentation and quality. • Check on guests during their meal to ensure satisfaction and address any concerns or requests promptly. 2. Food & Beverage Service • Assist guests with grilling at the table, offering tips to enhance their yakiniku experience. • Serve beverages and ensure proper portioning and presentation. • Clear tables efficiently while maintaining a tidy and professional demeanor. • Restock condiments, utensils, and other dining essentials as needed. 3. Operational Duties • Set up and prepare the dining area for service, including table arrangements and cleanliness. • Assist in opening and closing duties, such as arranging tables, cleaning surfaces, and organizing supplies. • Support kitchen staff when necessary, such as delivering orders or preparing simple beverages. 4. Hygiene and Cleanliness • Ensure the dining area, service counters, and utensils meet strict hygiene and cleanliness standards. • Regularly sanitize tables, chairs, and high-touch areas. • Follow health and safety guidelines to maintain a safe dining environment. 5. Team Collaboration • Work closely with colleagues to ensure smooth restaurant operations. • Communicate effectively with kitchen and management staff regarding guest orders or special requests. • Support team members during busy periods to maintain high service standards. 6. Upselling and Promotions • Promote specials, signature dishes, or seasonal menu items to enhance the guest experience. • Suggest premium add-ons like sauces or beverage pairings. 7. Other Duties • Handle payments using the POS system accurately and responsibly. • Assist with inventory checks and report low stock items to supervisors. • Participate in team meetings and training to improve skills and stay updated on menu changes or promotions. At Yakiniku GREAT, every Service Crew member contributes to delivering an unparalleled dining experience that reflects our commitment to quality, excellence, and hospitality. This role offers opportunities for growth, learning, and becoming a vital part of our team.
Job Requirements for Service Crew at Yakiniku GREAT
1. Education & Experience
• No specific education requirements, but a high school diploma or equivalent is preferred.
• Previous experience in food and beverage service or hospitality is an advantage but not mandatory (training will be provided).
2. Skills & Attributes
• Excellent Customer Service Skills: Ability to provide a warm, friendly, and welcoming experience for all guests.
• Teamwork: Strong collaboration skills to work effectively with colleagues and other departments.
• Communication Skills: Clear and professional verbal communication in [specify primary language, e.g., English, Japanese, or local language].
• Attention to Detail: Ensure orders are accurate and service meets the restaurant’s high standards.
• Multitasking Ability: Handle multiple tasks efficiently in a fast-paced environment.
• Time Management: Ability to prioritize tasks and ensure timely service.
• Positive Attitude: Maintain professionalism and positivity, even during busy shifts.
3. Physical Requirements
• Ability to stand, walk, and carry trays or plates for extended periods.
• Comfortable working in a hot environment near grills and other kitchen equipment.
4. Personality Traits
• Passionate About Hospitality: Eager to learn about premium dining and Japanese culture.
• Hardworking and Reliable: Committed to delivering exceptional service consistently.
• Polite and Respectful: Uphold the restaurant’s values of courtesy and respect for customers and teammates.
5. Availability
• Flexible to work shifts, weekends, and public holidays.
• Willing to adjust schedules during busy periods or special events.
6. Additional Requirements
• Hygiene and Grooming: Maintain a clean and professional appearance according to company standards.
• Food Safety Knowledge: Awareness of basic food hygiene and safety practices (certification is a bonus).
• Language Skills: Proficiency in additional languages (e.g., Japanese) is a plus but not required.
Yakiniku GREAT values individuals with a passion for service and a desire to grow. If you meet these requirements and are excited to join a team dedicated to excellence, we’d love to hear from you!
Benefits of Working at Yakiniku GREAT Joining Yakiniku GREAT means becoming part of a team that values its employees and provides a rewarding work experience. Here’s what you can look forward to: 1. Competitive Compensation • Industry-leading salary for service crew positions. • Performance-based bonuses and incentives. 2. Career Development • Comprehensive training programs to enhance your hospitality and customer service skills. • Opportunities to learn about A5 Japanese Kuroge Wagyu and premium dining service. • Clear career growth pathways, with potential promotions to supervisory or management roles. 3. Employee Benefits • Free staff meals featuring high-quality ingredients. • Employee discounts for dining at Yakiniku GREAT. • Uniforms provided at no cost. 4. Work-Life Balance • Flexible working hours and shift arrangements. • Rotational off days to ensure proper rest. • Paid leave, including annual leave and public holidays. 5. Supportive Work Environment • Work alongside a friendly and motivated team that values collaboration. • A respectful and inclusive workplace culture. • Regular team-building activities to strengthen camaraderie. 6. Recognition & Rewards • Employee of the Month and other recognition programs. • Milestone celebrations with gifts or bonuses for work anniversaries. 7. Unique Perks • Learn about and work with premium ingredients like A5 Wagyu, gaining valuable industry expertise. • Opportunity to grow within a prestigious restaurant brand known for excellence. • Exposure to Japanese culinary traditions and premium service standards. At Yakiniku GREAT, we believe our people are our greatest asset. By joining us, you’ll not only build a career but also become part of a team that strives for greatness every day. Let’s achieve excellence together!
