N
Operations Specialist
RM 1,700 - RM 4,000 / month
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- Oversees Western Union Branch
- Achieve assigned branch targets.
- Map competitors’ rates and service offerings
- Actively promote new products and initiatives.
- Provide excellent service for Western Union customers.
- Allocate branch resources as per staff and client needs.
- Liaise between the branch and head office and be the bridge between management and FLA’s.
- Manage reports for the branches.(E.g Finance report , WUPOS reports )
- Solve problems for branch customers and staff by reaching out to relevant departments who can help solve the problems.
- Well reversed with company policies
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