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Operations Specialist

RM 1,700 - RM 4,000 / month

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  • Oversees Western Union Branch
  • Achieve assigned branch targets.
  • Map competitors’ rates and service offerings
  • Actively promote new products and initiatives.
  • Provide excellent service for Western Union customers.
  • Allocate branch resources as per staff and client needs.
  • Liaise between the branch and head office and be the bridge between management and FLA’s.
  • Manage reports for the branches.(E.g Finance report , WUPOS reports )
  • Solve problems for branch customers and staff by reaching out to relevant departments who can help solve the problems.
  • Well reversed with company policies