Epicareer Might not Working Properly
Learn More

Guest Relationship Executive

RM 2,200 - RM 3,000 / month

Apply on


Original
Simplified
- Interact with guests, guide them through the booking process, and input their information into the system. - Create a daily task list for the front desk team. - Address guest requests and inquiries promptly by collaborating with front line and maintenance staff. - Perform nightly duties, including overseeing payment collection. - Analyze market data to monitor rates and occupancy, and provide reports to management. - Generate invoices for the accounting department's monthly statements. - Assist guests with check-in and check-out, as well as room assignments. - Handle reservation processing and room allocations. - Coordinate cleaning and upkeep of guest rooms and public spaces. - Conduct daily inspections of guest rooms.