SECRETARY CUM RECEPTIONIST

- Greet and welcome visitors, clients, and staff in a professional and friendly manner. - Answer and direct phone calls, take messages, and provide information as needed. - Manage the reception area, ensuring it is clean, organized, and presentable. - Provide administrative assistance to management and staff, including scheduling appointments and meetings. - Prepare and manage correspondence, reports, and documents. - Maintain filing systems, both electronic and physical, and ensure confidentiality of sensitive information. - Coordinate travel arrangements and accommodations for staff as required. - Assist in the preparation for company events and meetings. - Respond promptly to inquiries and service requests from clients and staff. - Handle complaints or concerns with professionalism, escalating serious issues when necessary. - Support other team members with various tasks as needed.