Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Digital Banking Support - Mandarin

RM 5,000 - RM 5,800 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

Qualifications

Job Requirements:

  • Fluent in English and Mandarin languages, with excellent written and verbal communication skills
  • Education level : Diploma and above
  • Able to work in 24*7 Shift rotational basis
  • Proven ability to promote and build extraordinary customer rapport
  • Experience in a bank or financial institution customer service environment will have added advantage
  • Willingness to learn and improve
  • CS background is a must

Responsibilities

(May perform other duties as requested that may not be specifically addressed in this document)

Responsibilities and Accountabilities

  • Educate customers on self-service options and automated banking channels.
  • Conduct call backs for transaction confirmations and reach out for supporting documents as needed.
  • Clarify customer needs, evaluate problems, and provide solutions.
  • Perform specified KYC tasks when required.

Job Type: Full-time

Pay: RM5,000.00 - RM5,800.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift

Supplemental Pay:

  • Performance bonus

Experience:

  • Banking: 1 year (Required)
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