Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Executive

RM 2,000 - RM 2,800 / Per Mon
Original
Simplified
  • Responding to Customer Inquiries: Promptly and professionally handle phone calls, emails, and messages from guests, property owners, and partners, addressing their questions, concerns, and requests.
  • Reservation Management: Assist guests with booking accommodations, manage reservations, and provide information regarding property amenities, rates, and availability.
  • Problem Resolution: Effectively identify and resolve customer issues, complaints, and conflicts to ensure high levels of satisfaction and loyalty.
  • Administrative Support: Perform administrative tasks including data entry, record maintenance, and report generation to facilitate the smooth operation of the customer service department.
  • Communication and Collaboration: Liaise with other departments such as operations, housekeeping, and maintenance to coordinate guest requests, resolve issues, and ensure seamless guest experiences.
  • Feedback Collection: Gather feedback from guests to identify areas for improvement and contribute to enhancing service quality and customer satisfaction.
  • Adherence to Policies and Procedures: Follow company policies, procedures, and guidelines related to customer service, privacy, and security to uphold standards and ensure compliance.
  • Previous experience in customer service, hospitality, or related fields is preferred.
  • Excellent communication skills in both English, Bahasa Malaysia & Mandarin.
  • Customer-oriented mindset with a positive attitude and strong interpersonal skills.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
  • Problem-solving abilities and resilience in handling challenges.
  • Proficiency in computer usage and familiarity with customer service software/tools is advantageous.
  • Working Days: 6 days per week (5 days in-office, 1 day remote)
  • Salary Range: RM2200 - RM2800
  • EPF/SOCSO
  • Annual Leave
  • Medical and Hospitalization Leave
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