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KEY DUTIES / ACCOUNTABILITIES
1. Maintain and Improve IT Infrastructure: Ensure the consistent performance and health of the company's IT infrastructure, including servers, shared drives, networks, and internet connections.
2. Asset and Access Management: Oversee the administration and maintenance of company assets like computers, access cards, IoT devices, and CCTVs.
3. Training and Mentorship: Provide guidance and training to junior executives on IT administration and maintenance.
4. Incident Management: Manage a ticketing system, promptly address issues, and work towards a low incident rate.
5. Backup Systems: Ensure regular backups of critical data and systems are performed without fail.
6. Continuous Improvement: Propose and implement measures to enhance the IT infrastructure's efficiency and reliability.
7. Documentation: Create and maintain Standard Operating Procedures (SOPs) and training materials related to IT infrastructure, asset tracking, and IT purchases.
8. Cost Management and Performance: Strive for cost-effective solutions without compromising on system performance to serve internal customers optimally.
Requirement
1. Diploma/Degree in Information Technology, Computer Science, or any other related field.
2. Fresh graduates are welcome to apply.
3. Ability to think creatively and respond effectively to challenges, with a talent for reprioritizing tasks as needed.
4. Strong listening skills, and a genuine willingness to provide assistance, regardless of the scale of the issue.
5. Strong understanding of IT infrastructure, systems, and security principles.
6. The candidate must have an eye for detail and a deep understanding of the importance of their role, consistently demonstrating accountability in every task.
7. An insatiable thirst for knowledge, particularly in technology, and the ability to rapidly adapt to the ever-changing tech landscape.
Note:
To help us proceed with your application faster, kindly answer all the Application Questions for pre-screening. This will allow us to process your application more efficiently.
Job Type: Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you currently employed? If yes, how long is your notice period?
- Would you be comfortable sharing your current or most recent salary?
- What are your salary expectations for this role, considering your experience and industry standards?
- Where are you currently living?
- Do you have your own transportation, and are you comfortable commuting if needed?
- In the IT field, which area do you specialize in or prefer to focus on—programming, infrastructure, cybersecurity, data analytics, or another field?
Experience:
- Information Technology: 1 year (Required)
Language:
- Mandarin (Required)