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Support Specialist (MSC)
RM 2,300 - RM 3,500 / month
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Position: Support Specialist (MSC)
Location: Petaling Jaya
Duration: Permanent
Industry: IT Industry
Job Responsibilities
- Ability to monitor and do regular maintenance of all PCs / laptops / servers / equipment in the customers' organization.
- Provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC, servers, network problems.
- Provide overall system administration and maintenance support for Windows Servers, MS Exchange Servers, Storages, Backup solution, network and firewall, etc.
- Take ownership of all the calls coming to service desk until the case is closed.
- Provide education/training of software-when required, to end-users.
- Provide weekly report to supervisor / manager.
- Regular housekeeping of all in house systems and operating procedures.
- Review systems regularly to improve and streamline work processes.
- Perform overtime when required, and having 24x7 Stand-by rotation with the team (No Shift work is required).
- Any other tasks as/when assigned by the reporting supervisor / manager.
Job Requirements
- IT / relevant field or higher.
- Fresh graduates / school leavers are welcome to apply - training provided.
- Able to work independently with/or minimum supervision.
- Have good communication skills, be meticulous and organized in your work, and be able to work well with tight deadlines.
- Ability to work independently.
- Fluent in common language.
- Ability to start immediately will be an added advantage.
Salary range: RM2300 – RM3500 (Depends on Experiences).
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,300.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Kindly provide current/expected salary for the position.
Willingness to travel:
- 75% (Preferred)
Work Location: In person
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