Area / Region Manager - Southern

Responsibilities: - Execute all tasks assigned by the Operations Manager to ensure the efficient functioning of the outlet. - Oversee and supervise outlet staff, ensuring effective management of stock levels and usage. - Monitor and manage daily business operations and staffing arrangements at the outlet. - Provide coaching and training to outlet staff on customer service and product knowledge. - Demonstrate strong motivational skills to maintain staff engagement and performance. - Apply problem-solving skills to resolve issues quickly, with basic knowledge of kitchen equipment. - Review outlet expenditures and implement proactive strategies to ensure financial targets are achieved. - Develop and implement growth strategies, and assist the Manager in scheduling and time management. - Adapt to and tackle challenges as the business continues to grow and evolve. - Be a dynamic individual eager to learn and grow alongside the company. - Foster collaboration and teamwork across departments and with other staff members. Requirements: - Qualification in Pastry and Bakery, Culinary Arts, or a related field. - Diploma in Administrative or Hotel Management. - Minimum 2 years of work experience in the retail sector. - Proficiency in Microsoft Office (Excel) is an advantage. - Having a barista skills would be an added advantage.