Specialist - HR Services (EDA)

Overall Job Purpose

Administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.

Job Responsibilities

• Administer activities for assigned HR service as per set quality standards and timelines
• Understand and follow set standards and timelines for service delivery
• Check and rectify errors during delivery as per process guidelines and precedence
• Maintain service delivery records as per process guidelines
• Tasks may include analysis and reporting, for both internal and external reporting, user support, data maintenance and license management
• Cross check - internal control procedure

Stakeholders

• Explain facts, policies and practices related to job area
• Support and interact primarily with colleagues of own sub-function
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibilities

• Individual contributor without direct responsibility for leading others

Skills

HR Policies, Business Requirements, Personnel Management, Recruiting, Interviews, Contract Law, Payroll, Tax, HRIS, Employee Benefits, Employee Training, Employee Relations, Talent Management, Organizational Design, Service Delivery, Customer Relationship Management, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.

Qualifications

Education Level

• Bachelor's Degree
• HR Certification Preferred

Experience Level

• Experience between 3 to 4 years in related field