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e-Commerce Clerk

RM 1,700 - RM 1,800 / Per Mon

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Provide logistical & administrative support to ensure daily order fulfillments are achieved at the required accuracy and efficiency (packed and shipped out on time).

  • Ensure timely and accurate order fulfilment (handover to courier) according to each eCommerce platform SLA.
  • Ensure correct item, in good condition, and correct weight and pricing for gold 916/999 before execute cashier invoice with accurate data key-in to Finance system JemiSYS with proper documentation for safekeeping.
  • Check customer remarks are taken into account.
  • Check inclusion of Gift With Purchase (GWP) according to current campaign for each platform.
  • Coordinate with 3rd party logistic couriers and internal departments to ensure timely pick-up / drop offs.
  • Ensure each parcel is scanned by courier and proof of handover (courier manifest) signed for each handover and properly filed for safekeeping.
  • Update and monitor daily reports via dashboards to track performance metrics.
  • Troubleshoot issues related to picking, packing, invoicing and handover to courier.
  • Support stock movement when required (physical inventory and Jemisys) i.e. stock in at the correct tray locations, stock out, and stock count activities.
  • Ensure good attendance rate with willingness to do overtime (OT) even on weekends or public holidays if required.
  • To ensure timely documentations and filings.
  • Ensure all staff adheres to all security protocols at all times.
  • Undertake any other ad-hoc duties and special projects as assigned from management and superior.

Job requirement

  • Able to work day shift. 5 working days (9am - 7pm, including weekend) 2 days off (not necessarily weekend)
  • Minimum SPM qualification
  • History of good attendance rate with willingness to do overtime (OT) even on off day or public holidays if required

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • Are you able to work for the following working hours?

Monday - Sunday (9am - 7pm).
Working for 5 days (may include weekends)
2 days off (not fixed on weekends)

Expected Start Date: 01/02/2025

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