Indoor Sales Advisor

In-Store Sales:

• Welcome customers, assess their needs, and recommend new or pre-owned mobile devices and accessories.
• Evaluate trade-in devices, provide accurate value assessments, and facilitate the trade-in process.
• Achieve and exceed in-store sales targets for mobile devices, accessories, and value-added services.
• Maintain an organized sales floor, ensuring attractive displays and proper stock levels.

Social Media Engagement:

• Host live sessions on platforms such as Facebook, Instagram, or TikTok to showcase mobile devices, trade-in programs, and promotional offers.
• Demonstrate product features, answer audience questions, and encourage immediate purchases or store visits.
• Collaborate with the marketing team to plan live content, promotions, and campaigns.
• Monitor audience engagement during live sessions and collect feedback to improve future content.

Customer Support & Collaboration:

• Provide outstanding customer service by addressing inquiries and resolving concerns promptly in-store and online.
• Stay updated on the latest mobile devices, used phone trends, and promotions to educate customers effectively.
• Work closely with team members to ensure a seamless customer experience across all channels.

Basic requirements:

• No limit for minimum education
• Proven experience in retail sales, preferably in mobile devices or electronics.
• Able to communicate in Bahasa Malaysia and Mandarin
• Fresh graduate is welcome to apply
• Strong knowledge of mobile devices, operating systems, and accessories.
• Experience hosting social media live sessions or creating engaging online content.
• Excellent communication skills with the ability to present products confidently and professionally.
• Familiarity with popular social media platforms and basic video streaming tools.
• Ability to adapt to a fast-paced environment and meet both in-store and online sales goals.
• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

• Previous experience in mobile trade-ins or pre-owned device sales.
• A passion for technology, social media trends, and customer engagement.
• Basic video editing or content creation skills are a plus

• EPF/SOCSO
• Salary: Attractive Basic + Commission Package + Profit Sharing.
• Career path development
• Can lead a team in one year
• Great Team Culture
• Opportunities for promotion
• Training programs to enhance product knowledge and social media presentation skills.
• Employee discounts on mobile devices, accessories, and services.