TOUR OPERATION EXECUTIVE
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
TOUR OPERATION EXECUTIVE
JOB DESCRIPTION :
Negotiating with hotels, restaurants, transportation providers, and other businesses to secure the best possible rates
Coordinating all aspects of group travel, including booking hotels, flights, rental cars, excursions, entertainment, and activities
Reviewing all travel documents to ensure that all details are correct before finalizing arrangements
Updating clients during the trip regarding any changes in schedules or itineraries
Arranging transportation to and from airports, hotels, and event sites
Scheduling trips and tours, and other activities for groups
Managing the group’s schedule, including booking appointments with local merchants or businesses
Communicating with clients and providing them with information about travel plans and activities
Providing information about hotels, restaurants, entertainment options, and other travel-related topics
SKILLS
Customer service - interact with customers and provide them with a positive experience and ensure your customers are satisfied with their experience.
Negotiation skills - Use negotiation skills to secure discounts on travel packages, hotel stays and other travel-related services and to convince suppliers to offer them the best prices on travel-related products and services.
Marketing - marketing skills to create advertisements, develop a website and create social media posts to promote your business. You can also use marketing skills to research the travel industry and find ways to improve your business.
Time Management - ability to plan and execute a series of tasks in a specific order to meet a deadline and often have multiple responsibilities, including managing the itinerary of a group of tourists, coordinating transportation and making sure the group is on time for each event at the same time.
REQUIREMENT
Diploma/Degree in Tourism Management, Business Management or any related courses.
1-2 working experience in Customer Services/Marketing or any related.
Able to work in Johor Bahru and Cyberjaya.
Posses own transport
Job Type: Full-time
Pay: RM1,500.00 - RM2,500.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
- On call
- Weekend jobs
Supplemental Pay:
- Commission pay
- Overtime pay
Willingness to travel:
- 50% (Preferred)