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Job Responsibility
- Provide leadership and guidance to the store team, fostering a positive and productive work environment
- Oversee day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising
- Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies
- Ensure exceptional customer service by coaching and developing the sales team on product knowledge, sales techniques, and customer engagement
- Monitor and analyze sales data, identify trends, and implement appropriate action plans to achieve sales targets
- Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies
- Collaborate with the marketing team to execute promotional activities and events to drive foot traffic and increase brand awareness
- Conduct regular staff training sessions to enhance product knowledge and customer service skills
- Foster strong relationships with customers, addressing their needs, resolving complaints, and ensuring a positive shopping experience
- Maintain a safe and clean store environment, adhering to health and safety standards
Job Requirement
- Minimum 5 years of experience as a Store Manager, preferably in the home décor or retail industry
- Passion for home décor, interior design, and creating cozy living spaces
- Strong leadership and team management skills, with the ability to motivate and inspire a diverse team
- Excellent communication and interpersonal skills to build relationships with customers and stakeholders
- Demonstrated success in driving sales and achieving targets
- Understanding of retail operations, including inventory management, visual merchandising, and customer service
- Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions
- Proactive and solution-oriented approach to problem-solving
Work Location :
Hooga Midvalley
Hooga 1 Utama
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