Sales Advisor (IOI CITY MALL, PUTRAJAYA)

Job Description

Customer Service:

• Greet customers warmly and ascertain their needs.
• Provide detailed information about products and services.
• Handle customer inquiries and resolve issues promptly and effectively.

Sales Performance:

• Achieve and exceed individual and store sales targets.
• Upsell and cross-sell products to enhance the customer experience.
• Monitor and report on sales performance metrics.

Product Knowledge:

• Maintain a thorough knowledge of the company’s products and services.
• Stay updated on industry trends and competitor products.

Communication skills :

• Friendliness to client
• Good communication skills
• Listening and open minded person

Qualifications:

Education: High school certificate (sales), diploma or equivalent. Diploma in business management, marketing, sales or a related field is a plus.

Experience: Proven experience as a Sales Advisor, Sales Associate, or in a similar role. Experience in sales or marketing is advantageous.

Skills:

• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Good organizational and time management skills.

Benefits:

• Competitive salary and commission structure.
• EPF, SOCSO, EIS
• Annual Leave
• Part time
• Ongoing training and professional development opportunities.

Job Types: Full-time, Permanent, Contract

Pay: RM1,500.00 per month

Schedule:

• Afternoon shift
• Early shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Education:

• STM/STPM (Preferred)