Dessert Kiosk Crew (F&B) - IOI City Mall Putrajaya

BLISS is a vibrant and newly established dessert shop that brings joy and happiness to dessert lovers in our community. We are seeking enthusiastic and responsible individuals to join our team as Dessert Crew Members. If you have a fun, upbeat attitude and a passion for delivering delectable desserts with exceptional customer service, we want you to be a part of our BLISS family.

Responsibilities:

Customer Service: Create a welcoming and friendly environment for our customers. Greet and assist customers with their dessert orders, providing recommendations and answering any inquiries. Ensure prompt and efficient service, consistently delivering exceptional customer experiences.

Dessert Preparation: Prepare and assemble a variety of delicious desserts, following SOP and maintaining high-quality standards. This includes handling ingredients, decorating desserts, and ensuring proper presentation for maximum visual appeal.

Cashiering and Order Management: Operate the cash register, accurately process transactions, and handle cash in accordance with company policies. Efficiently manage customer orders, ensuring accuracy and timely delivery of desserts.

Maintaining Cleanliness: Maintain a clean and organized dessert shop, including workstations, display areas, and dining areas. Follow proper food handling and safety protocols to ensure a hygienic environment.

Team Collaboration: Work collaboratively with other Dessert Crew Members and support team members to ensure smooth operations. Assist in restocking inventory, monitoring supplies, and contributing to a positive team atmosphere.

Promoting Upselling Opportunities: Actively engage with customers to highlight additional dessert options, promotions, and special offers. Upsell and recommend add-ons to enhance customers' dessert experience.

Requirements:

• Fun and upbeat attitude: Bring positive energy and enthusiasm to the workplace, creating a welcoming and enjoyable atmosphere for customers and fellow team members.
• Responsibility and reliability: Demonstrate a strong sense of responsibility and commitment to your duties. Arrive on time for shifts and complete tasks in a timely and efficient manner.
• Customer service-oriented: Prioritize exceptional customer service, ensuring customers feel valued and satisfied with their dessert experience. Strong communication skills and the ability to handle customer inquiries and concerns professionally.
• Attention to detail: Exhibit precision and attention to detail in dessert preparation and presentation. Ensure desserts are visually appealing and meet the highest quality standards.
• Flexibility and adaptability: Be open to learning new recipes, techniques, and menu items. Adapt to changing priorities and work effectively in a fast-paced environment.
• High school diploma or equivalent is preferred but not mandatory.

Benefits:

• Parking subsidy: Enjoy a parking subsidy to help ease your commuting expenses.
• Free desserts: Indulge in our delicious desserts with complimentary treats during your shifts.
• Medical claim subsidy: We care about the well-being of our team members. As an extra benefit, we offer a medical claim subsidy to assist with your healthcare expenses.

To apply, please submit your resume and a brief cover letter highlighting your relevant experience and why you are interested in joining our team. Only shortlisted candidates will be contacted for an interview.

We look forward to welcoming you to the BLISS Dessert Crew and sharing the joy of delightful desserts with our customers!

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Schedule:

• Day shift
• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Yearly bonus