Hotel Operation Assistant (Mandarin Speaking)

Overview: The Hotel Operation Assistant plays a crucial role in ensuring the smooth daily operations of the hotel. This position involves a combination of administrative tasks, guest service responsibilities, and operational support to the hotel. Responsibilities: -Maintain accurate records and files related to hotel operations. -Assist with checking check out invoices. -Coordinate with housekeeping and maintenance staff to fulfill guest requests. -Monitor and maintain the cleanliness and appearance of public areas. -Assist in organizing and coordinating events and special projects. -Update management on any issues or concerns that may arise during shifts. -Assisting in the hiring process and onboarding new staff. -Take on any ad-hoc tasks as assigned by superior. Requirements: -High school diploma or equivalent. -Additional education in hospitality or a related field is a plus. -Excellent communication and interpersonal skills. -Strong organizational and multitasking abilities. -Ability to work effectively in a fast-paced environment. -Ability to work independently and as part of a team. -Proficiency in using hotel management software and MS Office. Benefits: -Competitive salary -Health insurance -Travel allowance -Yearly Bonus -Opportunities for growth and development The role of an Hotel Operation Assistant is dynamic and crucial to maintaining a high level of service and operational efficiency within the hotel. If you are a detail-oriented individual with a passion for hospitality and guest satisfaction, this role may be the perfect fit for you . Join our team and be a part of creating memorable experiences for our guests.