Business Support (Marketing & E-commerce)

Job Description - Propose plan and assist in manage marketing campaigns, including live streaming, content creator, KOL/UGC Marketing, Social Media Ads management, monthly e-commerce promotions etc. - Oversee the workflow of all marketing activities and ensure alignment with campaign goals. Schedule and track progress for ongoing marketing projects to ensure deadlines and quality standards are met. - Assist in managing tracking all marketing project performance, and reporting on key metrics. - Support customer engagement strategies through social media and other online platforms. - Assist with customer service inquiries and help maintain customer satisfaction through effective communication. - Ensure adherence to compliance and regulations relevant to digital marketing and e-commerce. - Stay updated with new marketing tools and technologies that can improve the efficiency of campaigns. - Handle any additional tasks requested by the head of department (HOD) as needed. Requirements: At least 2 years of relevant experience in marketing or e-commerce. Smart, solution-oriented thinker with the ability to adapt quickly to a fast-paced, dynamic environment. Diploma or Bachelor’s Degree in Marketing, E-commerce, or a related field. Strong negotiation and communication skills, with the ability to collaborate effectively with internal teams and external partners. Able to work in Alor Setar, Kedah.