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Operation Lead

  • Full Time, onsite
  • Activpayroll Malaysia Sdn Bhd (formerly known as Propay Partners Sdn Bhd)
  • Kuala Lumpur, Malaysia
Salary undisclosed

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Complete projects at client sites in a thorough and timely manner, to the delight of our clients  Design, install, monitor, maintain client network from simple single-server environments to complex multi-server, multi- site networks  Resolve service delivery and client issues as needed  Attend all service appointments on-time, for full duration, with focus on providing quality client service  Identify and escalate business and technical challenges as appropriate  Keep accurate, timely and thorough client site documentation  Meet with other consultants and managers regarding ongoing issues and opportunities Participate as needed in regularly scheduled client reviews  Available for on-call and emergency response as needed  Identify and recommend improvement opportunities that are consistent with client needs  Produce technical documentation that requires the interviewing of clients and presentation of assessments