Bank Contact Centre
RM 2,600 - RM 3,000 / Per Mon
Original
Simplified
- To handle incoming calls from customers and assist them with their inquiries on products and services.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Maintain the accuracy of all data and verify the same for all customer services.
- Build sustainable relationships and engage customers by taking the extra mile.
- Frequently attend training to improve knowledge and performance level.
- Immediate Starter
- Min Diploma/Degree in any fields
- Excellent command of English and Bahasa Malaysia (Spoken and written)
- Fresh Graduates (Diploma/Degree) are welcome to apply.
- Possible work on PH and weekend (on rotational)
- Preferably has experience in contact center
- Completion bonus based on performance.
- 1 Time off bonus based on attendance and performance
- Overtime pay
- EPF / SOCSO
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