Inside Sales Specialist (English Speaker)

What is your mission? • Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met • Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs. • Ensure that products, services and solutions recommended to clients will fulfill their needs. • Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets. • Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required. • Maintains product knowledge by attending training workshops and keeping up to date on product material. • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field. • Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. • Strong time management skills and motivation to exceed expectations • Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones • Excellent verbal and written communication skills in English and the language of supporting market