About the Role

Swift is a member-owned cooperative that provides the communication platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in 211 countries. Driven by unprecedented regulatory pressure, increased customer expectations and fierce competition, the financial services landscape is transforming rapidly and Swift just renewed its ambition to deliver instant and frictionless transactions. In this context, the Swift Human Resources (HR) team enables the Swift strategy by aligning and optimizing its workforce. The core HR mission involves attracting, developing, and retaining talents, fostering a positive and inclusive workplace culture, and active participation in both driving and supporting Swift's strategic priorities. Through our Swift ways of working, HR fosters the right behaviors to cultivate a collaborative, customer-focused and continuous learning culture.

Earlier in 2024, Swift HR unveiled its 2024-2026 People Strategy, a key enabler for Swift's strategic priorities on Talent and Culture, focusing on four different goals including a new one called Data and Technology. With Data and Technology, we aim to transform Swift Human Resources into a data-driven HR organization, utilizing data and technology to provide actionable insights, empower managers, and enhance operational efficiency. It will require a particular focus on People data and data capabilities to offer easier access to more and better data in a secure way. It will also require more advanced analytics to provide a stellar experience to users in HR and beyond (e.g. people leaders or any other key stakeholders). Our journey begins with addressing data access challenges, specifically through the effective use of Workday as our primary data management and visualization tool.

Position Overview:
We are currently seeking an HR people analytics specialist who could progress/lead some of the People analytics initiatives, pursuing three distinct objectives:

1. Strengthen data governance and consolidation: In close cooperation with HR Information System team, help to implement robust data models and governance structures to ensure data integrity, security, and appropriate access controls across the organization. Improve the quality and comprehensiveness of Swift people data.
2. Enhance informed decision-making: Equip HR Professionals (HR business partners, Talent acquisition specialists, Learning and Development experts, ..) with actionable insights derived from People data, fostering data-driven decision-making and strategic planning. Extend the access to HR key stakeholders, starting with people leaders: members of the Executive Committee, Agile chapter leads and/or managers.
3. Improve HR department effectiveness and efficiency: Optimize HR processes and operational workflows through data-driven insights, aiming to increase the efficiency of HR functions and enhance overall departmental performance.

The HR People Analytics team is gearing up to launch operations in the first quarter of 2025. This new team will play a key role in advancing our data-driven HR strategies. As part of this team and reporting to the People Analytics Lead (based in EMEA: Belgium), you’ll contribute to implementing our People Analytics roadmap and refining business requirements to maximize user impact. In this role, you will:

• Lead foundational projects that strengthen our HR data governance framework.

• Further articulate our data analytics roadmap, and implement it in an agile way (minimal viable product followed by improvements) leveraging existing data visualization tools to start (Workday)

• Collaborate closely with HR teams, the HR Information System team, and the Swift IT Workday Centre of Expertise.

• Engage with senior stakeholders across the organization, fostering alignment and driving change management initiatives.

• Champion data integrity principles and ensure adherence to HR data governance policies.

• Promote a data-driven mindset within the organization, supporting a culture of evidence-based decision-making.

We’re looking for a proactive problem-solver with exceptional analytical skills, a passion for People data, a knack for stakeholder engagement, and the ability to thrive in a global, collaborative environment. A level of proficiency in data visualization tool is an asset. This is a unique opportunity to help shape a transformative capability within Swift.

Key Responsibilities:

• Assist in implementing the Analytics roadmap: Help execute the People Analytics roadmap, refining business requirements to maximize value for HR and people leaders.

• Analyze and present workforce data: Analyze HR data to uncover workforce trends, support performance metrics, and aid in understanding employee engagement.

• Support data Governance: Contribute to the maintenance of a data governance framework, ensuring data quality, security, and compliance across HR systems. Engage in cross-functional projects: Assist in projects that enhance HR analytics capabilities and explore ways to integrate new technologies.

• Collaborate with stakeholders: Partner with teams (e.g. ESG team for EU Corporate Sustainability Reporting Directive projects) to identify data needs and deliver insights that inform decision-making.

• Promote a data-driven Culture: Advocate for data-driven decision-making across the organization, contributing to a culture of data literacy within HR. Work with Agility: Operate with agility, contributing to projects aligned with quarterly cycles followed by the Agile team.

• Build Relationships and knowledge networks: Network within and outside the organization to learn, benchmark, and contribute to advancing the People Analytics capability.

Qualifications/Professional skills requirements:

• Educational Background: University degree in Computer Science, Information Technology, Business Engineering or equivalent. Master’s degree is an asset.

• Analytics skills: Minimum 3 to 5 years in business analysis, analytics insight generation (ie analyse data sets with business analysts and extract meaningful insights to drive business decisions) and data visualization

• Data visualization tools affinity

• Communication skills: Excellent verbal and written communication skills, with the ability to convey complex data insights to non-technical stakeholders.

• Change Management: Experience in managing change initiatives and fostering a data-driven culture within an organization is an asset

• Working experience in an Agile environment, UX (user experience) and HR teams as an asset

What will help make you successful ?

• Willingness to build-up thorough knowledge of the People analytics ecosystem

• Proven ability to translate data into actionable insights to drive business decisions

• Well-structured and organized; monitor progresses towards defined outcome through metrics

• Challenge the status quo, think out of the box for alternative/most efficient solutions and connect the dots

• Proactivity and drive for continuous improvement

• Handle information with discretion

• Influencing others with and without formal authority

• Deal with uncertainty

Why join us?
As Swift, we strive to innovate responsibly while continuously improving, with the Swift values driving behaviors: customer-centricity, collaboration and continuous learning. We foster a culture where people of all backgrounds can feel confident to bring their whole selves to work, feel included and know that their unique talents and viewpoints are respected and supported. We are focused on empowering our people to contribute fully to Swift’s vision and goals. We have adopted a competitive total reward package which recognises the value of every employee and the contribution they make to our success. We also believe in balance between work and life. This philosophy is expressed through a range of benefits such as retirement and saving plans, healthcare, death and disability insurances and sport allowances. We put you in charge of your career. If you have what it takes, you’ll be able to explore many different career paths and trajectories, and – with our help and support – shape your future direction. You can expect to work with different disciplines, use and learn new skills, and engage with and learn from technology and financial industry experts worldwide.

Join us in shaping the future of HR through data analytics, to help us create a workplace where every employee can excel.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.