Customer Service Executive
RM 2,000 - RM 5,000 / Per Mon
Original
Simplified
- Manage new and existing customer inquiries.
- Arrange replacement classes and communicate schedule changes.
- Notify customers of class closures.
- Must have proven experience in sales and the ability to close deals effectively.
- Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
- Prepare, distribute and control student certificates, reports and starter kits.
- Process customer payments and ensure timely collections.
- Collect, review, and respond to customer feedback effectively.
- Assist with enrollment for competitions and events.
- Perform ad hoc tasks as assigned by management.
- Support the execution of safeguarding policies.
Language: English, Mandarin, BM. Education Background: Preferably Diploma in Business/Mass Communications. Experience: Proven experience in customer service/helpdesk sector. Personality: Positive learning attitude, responsible, honest, powered with integrity. Communication Skills: Excellent communication and interpersonal skills.
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Dynamic and collaborative environment.
- Free Gym, Pool and Fitness Class Membership.
- Medical coverage and annual medical check-up subsidies.
- Annual Leave & Overtime Pay provided.
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