Software Engineer
RM 8,000 - RM 9,999 / Per Mon
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Full stack development Cloud native development A scrum practitioner Maintain and constantly improve existing systems Manage and monitor all infrastructure and system installations, including configurations, testing, and maintenance Performing system analyses, design, testing, development, maintenance and support for Telecom Industry related systems Communicative and self-driven in collaborating with others, hold self and other responsible to deliver results, result oriented Prior experience as team or technical leader will be a plus Prior experience working in a global and diverse team will be a plus Implement and configure BMC Helix ITSM modules. Customize workflows, forms, and interfaces. Provide support and maintenance for BMC Helix ITSM. Troubleshoot and resolve technical issues. Collaborate on system integrations. Maintain technical documentation. Ensure compliance with ITIL best practices. Qualifications: • Bachelor's degree in Computer Science, IT, or related field. • Experience with BMC Helix ITSM implementation and configuration. • Knowledge of ITIL processes and IT service management. • Proficiency in scripting and automation. • Strong problem-solving and analytical skills. • Excellent communication and teamwork skills. Preferred: • BMC Helix ITSM certification. • Experience with ITSM tool integrations. • Familiarity with cloud platforms.
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